Refund policy

THE GUARANTEE OF YOUR JEWEL ORANGE AMOUR 

You have a guarantee of 1 year on our bracelets and for life against any breakage. In order to see the damage to the jewel, you just need to send us the photo of the jewel by email at support@orangeamour.fr. Remember to attach your contact details and your order number in order to process your request as quickly as possible. After observation, we invite you to return the jewel to us at this address:

  

THE EXCHANGE OF YOUR JEWEL ORANGE AMOUR / FREE RETURN

Do you want to exchange your jewelry? It is entirely possible by returning your jewelry to us within a period of 30 days after receiving your package. Send your exchange request by email to support@orangeamour.fr. Remember to include your contact details and your order number. We will proceed with the return by sending you a postage-paid envelope. If the jewel ordered does not suit you, we can exchange it for another jewel for the same value. If you are interested in another more expensive jewel, we can send you a credit note for the value of the jewel initially ordered.

 

WITHDRAWAL OF YOUR ORDER ORANGE AMOUR / FREE RETURN

You have just received your jewel and you have changed your mind? It is quite possible to return it under 30 days business after receipt of your order. We will proceed with the return of your jewel by sending you a postage-paid envelope. Upon receipt of your order, a credit note for the amount of your order will be offered to you. We can also make a full refund. 

 


We thank you for your loyalty and the trust you have shown in us. 
ORANGE AMOUR